Shipping policy

Shipping policy

Thank you for shopping at lessismoreskin.com. Below are the terms and conditions that make up our shipping policy. 

Orders are shipped monday through saturday. Please allow 2-5 business days for processing before your order is shipped (this time frame excludes holidays and during high volume order periods).

Delivery times: Once shipped the delivery times are 2-5 business days in the Netherlands and 2-10 business days in the rest of the EU. We do not provide expedited shipping right now. We currently only ship in the EU.

Shipping Rates: Shipping costs are calculated at checkout based on your location and the weight of your order.

Order Tracking: Once your order has shipped, you will receive a tracking number via email so you can monitor your shipment’s progress.

Lost/stolen items: We are not responsible for lost or stolen items if the order has been shipped to the correct address that you provided at checkout or any shipping address that you confirmed. If you did not receive your order, please contact your local post office with your tracking number.

Returns/exchanges: due to the nature of our product, for sanitary purposes, we do not offer returns or exchanges. For more information, check our return policy. 

Please double-check that the address you entered at checkout is complete and accurate. Less is More is not responsible for any incomplete or incorrect addresses provided by customers. If your package is returned to us due to an address issue, we will issue an invoice for the cost of reshipping. If you choose not to pay the invoice, your package will not be resent, and no refund will be issued.

If you have any questions regarding the shipping, please contact us at: [email protected]